If you haven't received a shipping confirmation and tracking number, your order is in production. Production includes cutting, sewing, inspection, washing, line-drying, pressing and finally packing and shipping. We are so grateful for your patience and understanding. Linoto is actually a very small company of only 7 people and we are all working very hard to complete orders as quickly as possible.

If you would like to know the specific status of your order, feel free to call the Linoto workshop at 888-954-6686 Monday-Friday and we will be happy to speak with you.

At Linoto we offer the widest number of colors, sizes, and configurations for Linen sheets. This means we are making the items to order. Production includes cutting, sewing, inspection, washing, line-drying, pressing and finally packing and shipping. We are so grateful for your patience and understanding. Linoto is actually a very small company of only 6 people and we are all working very hard to complete orders as quickly as possible.

Yes, we have an automated system that will send an email with tracking information to the address you provided when your order was submitted. Please allow 24 hours for tracking information to be recognized by the carrier.

Contact us Monday-Friday 10AM-6PM EST at 888-954-6686

We offer a 30 day window for returns on certain products. Sale items, Boxers, and special order size products are not considered returnable.

Learn more on our Shipping and Returns page for eligible return items and the return process.

Yes, we are happy to mail swatches. Please email support@linoto.com with your full name and full address. Be sure to include the colors you are interested in. Once we've received all of your information, the swatches will be sent via USPS mail. We ask that you limit your selection to 8 swatches.